Terms & Conditions

Dejavu Hair is headquartered in Philadelphia, Pa, providing premium, top quality hair extensions throughout the United States and around the world. We strive to offer easy online ordering, processing, packaging and fast shipping within 24 hours upon receipt of payment in full. We accept all major credit cards and/or payments via Paypal, a 5% sur charge will be applied to your order price. Once the payment is completed, we will inform you immediately with a confirmation number. We ship orders using all carriers with tracking availability and signature required depending on order amount. We do offer expedited shipping at the cost of customers' expense and estimated delivery costs/time vary depending on which kind of service is chosen, weight of package, and delivery destination.

There isn't any minimum order quantity needed. You can buy one bundle, a hundred bundles or more. The more you buy, the more discounts you get. All of our hair is 100% virgin Brazilian hair, Peruvian hair, Malaysian hair, Indian hair and colored Remy hair with cuticle intact. Please understand that 100% pure Virgin hair is untreated hair and It comes from various donors. Some donors are older than others and vice versa. Each donor will have a different hair curl pattern and hair color ranging anywhere from an off black to a natural brown color, and yes, even a few gray strands here or there. At no time will virgin hair bundles ever look the same because all hair is not donated by the same person. All of our hair bundles have a care tag attached with instructions on how to care for and maintain the hair properly to ensure hair lasts for 2-3 years. Please be sure to read the hair tag before installing hair. If you purchase our PRE-COLORED REMY HAIR, please be aware that this is processed hair recolored from Blonde #613 and CAN NOT BE BLEACHED OR DYED! 

What is always consistent is the raw and natural quality of the hair. Each bundle is guaranteed to weigh at least 1 lb. All hair bundles are individually picked and tested by Owner prior to purchasing. Each bundle will come a hair tag with care instructions. Processed Remy hair is 100/% Human hair that is recolored from blonde and can not be bleached, dyed or permed. Only the Virgin hair can be bleached, permed or dyed. We will not sell any hair that we don't have in stock so therefore, you are not kept waiting for an order. We only sell hair we have on hand due to the need of proper inventory count and avoidance of back-orders of our products. 

Return Policy

It is important for us that you are completely satisfied with your purchase. However, Per federal law, the return of human hair products is prohibited, NO REFUNDS OR EXCHANGES can be performed. Therefore, we do not offer refunds on ANY hair extensions or eye lashes. Human hair & Eyelashes are considered a hygienic product. This is an industry standard and we guarantee that our customers receive brand new, unused and unreturned products. Our hair extensions are personally hand inspected, selected and tested by the CEO & Founder before purchase to ensure hair is 100% human without ANY defects. ALL SALES ARE FINAL SALE, NO EXCEPTIONS. When you purchase on our website, you legally agree to the terms of the return policy prior to checking out. If you believe that you have received defective merchandise please contact us immediately we will respond to you within 24 hours to try to resolve your issues or complaints with a reasonable solution.